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    Email template incorrect for Hotel Name

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      tciwithsophie last edited by

      The email templates appear to have bugs where certain sections have the tag [hotel_hotel_name] when it should be shop_name. I first noticed the error in the Order Cancelled and Awaiting Payment templates and will be checking the rest of them later. In one section it would correctly display the hotel name under the tag [shop_name].

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      • A
        Aradhana Kumari Global Moderator last edited by

        Hi @tciwithsophie,

        Just to clarify:

        • [hotel_hotel_name] refers to the hotel name, which is correct.

        • [shop_name] refers to the website name, which is also correct.

        Both tags are valid and used for different purposes, so there’s no confusion—they simply serve different contexts.

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