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    • B

      “Disable Dates” button in Room Management does nothing – is this a bug?
      disable dates room management • • bluemoon288

      4
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      Votes
      4
      Posts
      91
      Views

      A

      Hi @bluemoon288 ,

      Thank you for the update.

      If the “Disable Dates” button is not responding in your setup,
      Please create a support ticket so our team can review the issue in detail.

      You can create a ticket here:
      https://support.uvdesk.com/en/customer/create-ticket/

      Kindly include the following information in your ticket:

      A screenshot or short video of the issue

      Steps to reproduce the problem

      This will help our team investigate and assist you more efficiently.

    • B

      This topic is deleted!
      • bluemoon288

      1
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      Votes
      1
      Posts
      7
      Views

      No one has replied

    • I

      Cover images on /our-properties page always show placeholder due to HTTP image existence check
      code cover image image check php local • • iamfhil

      2
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      Votes
      2
      Posts
      486
      Views

      A

      Hi @iamfhil ,

      Thank you for the suggestion. We will review it and take it into consideration.

      Thanks for your contribution.

      We will implement this in the next upgrade.

    • M

      Guardo formulario pero no puedo acceder por supuesto error de ruta a n archivo .tpl
      • Marce 0

      3
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      Votes
      3
      Posts
      1982
      Views

      M

      @Aradhana-Kumari
      Thank you so much. It's a sensible answer and has given me another perspective on the problem. I'll read the link you provided. Thanks!

    • T

      Email template incorrect for Hotel Name
      • tciwithsophie

      2
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      Votes
      2
      Posts
      1353
      Views

      A

      Hi @tciwithsophie,

      Just to clarify:

      [hotel_hotel_name] refers to the hotel name, which is correct.

      [shop_name] refers to the website name, which is also correct.

      Both tags are valid and used for different purposes, so there’s no confusion—they simply serve different contexts.

    • T

      Back office logging me out
      • ttt222

      2
      0
      Votes
      2
      Posts
      1678
      Views

      A

      Hi @ttt222,

      Follow these steps to resolve your issue:

      Go to the Admin Panel.

      Navigate to Administration → Preferences.

      📌 Reference Screenshot: Click Here

      Under General , disable the "Check the cookie's IP address" option.
    • M

      Marketplace - available rooms
      • Mar

      2
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      Votes
      2
      Posts
      1048
      Views

      A

      Hi @Mar,

      We would like to inform you that the module version you are using may not be fully compatible with QloApps 1.6.1.

      To resolve this issue, please download the latest version of the Marketplace module from your Webkul store account and install it directly on your QloApps setup. This should automatically fix the issue.

      Let us know if you need further assistance.

    • M

      CART SHOWING ZERO AFTER SELECTING ADD TO CART
      • mokes777

      2
      0
      Votes
      2
      Posts
      1016
      Views

      A

      Hi @mokes777 ,

      Please create a ticket at https://support.uvdesk.com/en/customer/create-ticket/ so our team can assist you accordingly.

    • M

      Back-end: Booking Cart randomly adding a 'non-ordered cart'
      • Mimperio

      4
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      Votes
      4
      Posts
      2593
      Views

      A

      Hi @Mimperio

      "I have deleted the non ordered cart, but then it is refusing to be deleted. I delete it and it shows that it is successfully deleted, but if I reload the cart, then it shows again, no matter what I do."

      To fix the above-mentioned issue. Kindly use the following pull request(PR).

      PR link : https://github.com/Qloapps/QloApps/pull/969/files

    • J

      Tax breakdown not calculating properly with discount applied
      • Johnny

      2
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      Votes
      2
      Posts
      2532
      Views

      A

      Hi @Johnny,

      Thank you for raising this issue, Our dedicated team is looking into it and we will update you once the issue is resolved.

      Regards,
      QloApps Team

    • U

      Conversions are not shown
      • Usman

      2
      0
      Votes
      2
      Posts
      1434
      Views

      A

      @Usman We have checked it at our end and it is working fine. We will have to check this issue on your server. For this we will need your credentials. Please create a ticket at https://webkul.uvdesk.com/en/customer/create-ticket/ and share your credentials over there.

    • P

      Searching
      searching • • pt1pp

      5
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      Votes
      5
      Posts
      1504
      Views

      M

      @Faiz is this functionality already available in the new Marketplace?

    • S

      Unable to upload image
      • StanWaka

      2
      0
      Votes
      2
      Posts
      1046
      Views

      A

      @stanwaka , we are checking the shared issue please stay tuned with us for further updates.

    • J

      Exception displaying Module Information (Module Menu)
      • jloper

      4
      0
      Votes
      4
      Posts
      1886
      Views

      S

      @jloper

      To make QloApps compatible with PHP 8, you can use a PHP compatibility check tool to update the deprecated and removed functions or you can cross-check PHP 8 changelog and update functions as required.

      We suggest you use a compatibility tool for easier migration to PHP 8.

    • M

      Statistics display Error
      • MAX

      2
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      Votes
      2
      Posts
      1046
      Views

      A

      @max This issue is caused when following file is corrupted. Please delete it and login to your back office to force download of this file.
      File location: qloapps_root_directory/config/xml/default_country_modules_list.xml

    • N

      HTTP 500 Error
      • nchavan

      7
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      Votes
      7
      Posts
      2754
      Views

      A

      @nchavan We are glad to hear that your issue has been resolved.

    • I

      Problem calculating additional feature when added from back end
      • igrudeva

      5
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      Votes
      5
      Posts
      2221
      Views

      I

      Thank you very much for the answer. It's working just fine.

    • A

      Help for the QloApps Stripe Payment module
      • Alexandre

      2
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      Votes
      2
      Posts
      1267
      Views

      A

      @alexandre Hi. We will have to check this issue at your server. Please raise a ticket at https://webkul.uvdesk.com/en/customer/create-ticket/.

    • M

      V 1.5.1.0 Manual Booking Blocks room all dates and makes it unavailable.
      • Maurice

      9
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      Votes
      9
      Posts
      3216
      Views

      Faiz

      @maurice Thanks again for the suggestions. We will surely take them into consideration.

    • M

      V 1.5.1.0 Guest checkout identification number incorrect or already used
      • Maurice

      7
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      Votes
      7
      Posts
      2578
      Views

      A

      @maurice
      Hi,

      We appreciate your suggestion regarding this issue and we will consider your suggestion as soon as we resolve this issue.