How to reset or find my username and password for my backoffice admin page?

[travelwo]

Hello,
I have not singed in for years and i forgot my username and password. how can reset or find username and password for my backoffice admin in my database?

[Deeksha Rana]

Hi @travelwo,

If you have completed the email setup in QloApps and you remember the email ID that you have used, then you can click on forgot password to reset your password (http://tinyurl.com/yqla3ln9 ).

You will receive an email through which you can set a new password for your account.

In case you are unable to reset your password, then we request you to create a ticket and share your server details, website URL, and Database details on the ticket only. Our team will help you further accordingly on the ticket.

You can create a new ticket from here: https://webkul.uvdesk.com/en/customer/create-ticket/