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    Front Desk Add On not showing the bookings in the calendar

    Technical Help
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    • R
      Rob last edited by

      This was previously working but has now stopped. The Front Desk Add-on, when looking at the calendar, does not show the bookings. When any button is clicked then it just get hung up and nothing happens until you refresh the web page.

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      • R
        Rob last edited by

        adding more info: i have completely re-installed the base app and the add-on on a different server (godaddy/cpanel) and still the same issue.

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        • A
          Aradhana Singh Global Moderator @Rob last edited by

          Hi @Rob ,

          The default Front Desk module is working correctly according to the QloApps version.

          To better understand the issue you are facing, kindly share a proper screenshot or a short video of the problem. This will help us analyze the issue more accurately.

          Additionally, we recommend creating a support ticket so the QloApps team can investigate the problem in detail and provide a proper solution.

          You can create a ticket here:
          https://support.uvdesk.com/en/customer/create-ticket/

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          • R
            Rob last edited by

            when i create a booking and then go to Front Desk it doesnt show up.
            If i click to forward the date by one day, then it shows up.
            If i click to go back to todays date, it gets hung up until i refresh the browser page. Still not showing the booking when i am on todays date in Front Desk.

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            • A
              Aradhana Singh Global Moderator @Rob last edited by

              Hi @Rob ,

              To investigate this properly, we request that you create a support ticket and share the admin panel access details of your website with us. This will allow our team to check the configuration and identify the cause of the problem in the Front Desk calendar.

              You can create a ticket here:
              https://support.uvdesk.com/en/customer/create-ticket/

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