Hi @Chris,

Regarding your query — "Book Now button and Cart disappeared":

Please follow the steps below to resolve the issue:

Check Catalog Mode is disabled

Make sure the Catalog Mode is turned off, as it hides the booking functionality.

📎 Reference Screenshot: Click here

Steps:

a) Go to Admin Panel > Preferences > Room Type

b) Ensure the "Catalog Mode" option is disabled

Clear the cache

a) Go to: Admin Panel > Advanced Parameters > Performance

b) 📎 Reference Screenshot: Click here

c) Then click "Clear Cache":
📎 Reference Screenshot: Click here

After completing these steps, the Book Now button and cart should reappear.

If the issue still persists, please share a clear screenshot of the issue so we can assist you further.

Hi @kerryw1992,

Regarding your query:

"Any way I could omit the occupancy section entirely when searching on the homepage?"
Yes, it’s possible to configure the website to perform searches without the occupancy section.

Steps to disable occupancy-wise search:

Go to Admin Panel > Preferences > Room Type
📎 Reference: Screenshot

Scroll to the Search Panel section.

Set "Front end search type" to "Search without occupancy".

Set "In front-end, add rooms to cart with" to "Room quantity".

Once these options are configured, the occupancy fields will be removed from the search form on the homepage.

Regarding your issue with none have received the verification email or password reset link:
We are checking and will update you.

Hi @thiranuwat,

Regarding your query — "new user logs into the Dashboard but cannot see any menu",

This issue may be occurring because the required permissions (such as View) have not been set for the profile associated with the user.

Please recheck all the permissions assigned to the profile, especially the menu access. Also, ensure that the user is correctly assigned to that profile.

Here’s a reference screenshot :
https://webkul.chatwhizz.com/share/screenshot/6823203727c29f37d0054fd2

Hi @abbasi

Yes it is live and you can use the QloApps 1-Click Upgrade module to upgrade you QloApps to its latest version.

Important Note: If you have made any custom modifications to your codebase, please ensure you create a backup before upgrading. After the upgrade process, all custom changes will be overwritten and you will need to reimplement them again.

Hi @ttt222,

Follow these steps to resolve your issue:

Go to the Admin Panel.

Navigate to Administration → Preferences.

📌 Reference Screenshot: Click Here

Under General , disable the "Check the cookie's IP address" option.

Yes, it is possible to install QloApps without access to the external network with the default language set to English.

However, if you want to install it in a language other than English, you must first complete the installation in English. After installation, you need to import the desired Localization from the Localization tab. During this process, an internet connection is required.

Reference: https://webkul.chatwhizz.com/share/screenshot/67de42ed9e8c451099caa25d

Once the localization is imported, you can use QloApps without an internet connection.

@Ashish-lal thank you. useful for me

@Aman-deep-sharma said in Email received is not clean:

we have already confirmed that emails are working fine

I never mentioned that emails are not working.

@Aman-deep-sharma said in Email received is not clean:

please let us know why you are asking for it,

I was just pointing to the unnecessary characters and deprecated elements in the HTML code of the email. Having these unnecessary characters and deprecated elements visible in the email's HTML code is not a standard practice.

Hi @jperalta,

The user guide cannot be downloaded, but you can access it online as it is publicly available for everyone.

If you would like to contribute to the documentation, you can click on the link provided in the user guide.

Refer to the image below:
screenshot_1740665303390.png

Hi @bernie,

Please refer to the image given below:
screenshot_1740664566490.png

The operations statistics, such as arrival and departure data along with guest names and room numbers, are displayed under "Operations Today."

If you were referring to something else, please provide more details.

Hi @clicker,

In QloApps 1.6.1.0, the "Configuration" setting has been renamed to "Rooms" for better clarity and usability.

I was looking for the same thread.

PayPal requires a public URL and an SSL-enabled domain to function properly. Since you are currently working on localhost, PayPal will not work in this environment.

Please try using it on a public domain with SSL (HTTPS) enabled for proper functionality.

Regarding the custom Razorpay module not showing as a payment option after checkout

the payment options on the checkout page in the front end are displayed using the displayPayment hook in QloApps.

To understand how this works, you can:

Check Hooks usage in QloApps developer docs – Visit QloApps Hooks Documentation for details on how hooks function. Review Existing Payment Gateways – Look into the code of already provided payment modules like PayPal or Bank Wire to see how they implement the displayPayment hook.

Hi @csugesh,

To resolve this issue, please refer to the following PR: PR Link.

Hi @Mar,

We would like to inform you that the module version you are using may not be fully compatible with QloApps 1.6.1.

To resolve this issue, please download the latest version of the Marketplace module from your Webkul store account and install it directly on your QloApps setup. This should automatically fix the issue.

Let us know if you need further assistance.

Hi @clicker,

Please try searching again using "Cleaner" or "QloApps Data Cleaner" in the modules catalog page, ensuring there are no extra spaces in the search input.

If the issue persists, please create a ticket at UVdesk Support so our team can assist you accordingly.

Thanks!

Hi @Irfan,

Currently, it is not possible to create a customer without an email and password during booking.

You will either need to select an existing customer or create a new one with the details.

To resolve issue on the "Book Now" page where rooms are not being added to the cart.

Use the following PR: Pr Link

Hi @mokes777 ,

Please create a ticket at https://support.uvdesk.com/en/customer/create-ticket/ so our team can assist you accordingly.