Hi @bluemoon288 ,

We appreciate your suggestion for improving our software. We have noted it.

Hi @Rob ,

To investigate this properly, we request that you create a support ticket and share the admin panel access details of your website with us. This will allow our team to check the configuration and identify the cause of the problem in the Front Desk calendar.

You can create a ticket here:
https://support.uvdesk.com/en/customer/create-ticket/

Hi @bluemoon288 ,

Thank you for the update.

If the “Disable Dates” button is not responding in your setup,
Please create a support ticket so our team can review the issue in detail.

You can create a ticket here:
https://support.uvdesk.com/en/customer/create-ticket/

Kindly include the following information in your ticket:

A screenshot or short video of the issue

Steps to reproduce the problem

This will help our team investigate and assist you more efficiently.

Hi @bluemoon288 ,

Translations in QloApps are stored in the file system, so they will be included when you migrate your website.

We recommend migrating your entire website from the local environment to the live server. You can follow this guide for the migration process:
https://qloapps.com/how-to-migrate-qloapps-to-a-new-server/

After completing the migration, you can use the Data Cleaner module to remove unwanted or test data from the database if needed. The Data Cleaner is a free module available here:
https://qloapps.com/qloapps-data-cleaner/

@bluemoon288 said in Registration Form Missing Complete Guest and Company Address Fields (EU):

tax number

Currently, Address, Country, State, City, and ZIP Code fields are available for the hotel address.

We have noted your suggestion to add VAT ID and Tax Number fields, and we will consider implementing them in a future version of QloApps.

Hi @bluemoon288 ,

Currently, this functionality is not available in the default QloApps.

We have noted your suggestion and plan to implement it in a future version of QloApps.

Hi @bluemoon288 ,

Please hard refresh your browser and clear the cache.

Reference: Managing Translations in QloApps

If the issue still persists, kindly create a support ticket here:
https://support.uvdesk.com/en/customer/create-ticket/

Hi @bluemoon288 ,

Kindly create a support ticket here:
https://support.uvdesk.com/en/customer/create-ticket/

This will help us assist you better.

Hi @Rob ,

Currently, this functionality is not available in the default QloApps.

If you would like to have this feature, you can create a support ticket here:
https://support.uvdesk.com/en/customer/create-ticket/

@bluemoon288 said in TSA-Germany:

TSE (Technische Sicherheitseinrichtung) compliant with the German KassenSichV (Cash Register Security Ordinance) into POS software.

We hope you are using the QloApps POS add-on.

If you would like to integrate a TSE (Technische Sicherheitseinrichtung) compliant with the German KassenSichV (Cash Register Security Ordinance) into your POS software,
Kindly create a support ticket so we can assist you further.

You can create a ticket here:
https://support.uvdesk.com/en/customer/create-ticket/

Hi @bluemoon288 ,

If you have any queries, you can raise them — someone from the QloApps forum community will answer your questions.

Hi @bluemoon288 ,

You can use Tax Rules/Tax Group to add multiple taxes and also show the breakdown on the invoice.

In QloApps you first create tax rules with multiple rates under one group (e.g., VAT + Service tax) so that all applicable taxes are calculated together.

Please refer to the documentation:

Tax Rules:
https://docs.qloapps.com/localization/tax_rules/#tax-rules

Add New Tax:
https://docs.qloapps.com/localization/taxes/#add-new-tax

Then, in Orders → Invoices settings, enable “Enable tax breakdown” so the invoice displays each tax rate separately instead of a single combined tax total.

With tax breakdown enabled, the invoice will list each tax component under the totals section. This helps users see exactly how individual taxes contribute to the total tax amount on the document.

Docs reference for invoice and tax breakdown options: https://docs.qloapps.com/orders/invoices/

@djo-terro

Hi @djo terro,

You can install the French language by using the Localization section in the QloApps back office.

1️⃣ Go to Localization → Localization in your QloApps admin.
2️⃣ From there, select France from the list of available localization packs.
3️⃣ Click Import so that French language and associated localization data are added to your system.
Reference - https://webkul.chatwhizz.com/share/screenshot/69a13bae9dca8cb8674bd6ac
4️⃣ After importing, go to Localization → Languages and make sure Français (French) is enabled.
5️⃣ Then go to Localization → Translations to modify or add any missing translated strings if needed.

Once done, you will have French available for both the back office and front office in QloApps.

@namaste7 Hallo,
arbeiten Sie mit der Software?
Wie setzen Sie die Software ein?
Danke für Ihre Antwort

@Rob-0 said in Digital signature on rental agreement:

a rental agreement sent to the guest

Hi @Rob-0 ,

Currently, this feature is not available.
The rental agreement is sent to the guest, and the customer has forwarded it to you again.

Please share your detailed workflow or requirements so we can better understand your needs and suggest the best possible solution.

Kindly create a support ticket and provide your requirements here:
https://support.uvdesk.com/en/customer/create-ticket/

Hi @nero ,

Hi Paul,

We would like to clear your doubts.

Update availability from the calendar
The Front Desk System calendar displays room type rates and inventory in real time. Bookings created from the calendar automatically deduct availability. However, the current interface does not allow manual editing of inventory directly on the calendar grid. Real-time updates are reflected once changes occur through bookings or inventory settings.

Booking random durations (e.g., 18 days or 40 days)
You can create a booking using check-in and check-out dates for any number of days, as per the standard booking flow. However, there is no separate option to define custom duration values like “18 days” or “40 days.” Bookings are created strictly based on selected check-in and check-out dates.

Closing out a category (“close out” button)
You can create bookings using the Front Desk system.
Reference: https://webkul.chatwhizz.com/share/screenshot/697374f1acd6a60699e4440e

If all rooms in a room type are booked, that room type will not appear as available in the booking flow. If you want to block a room type for specific dates, you can disable it for the required date range. If you want to hide the room type entirely, you can deactivate it from Catalog → Manage Room Types.

You can explore more details here:
https://docs.qloapps.com/catalog/manage_room_types/

We’re always here to assist you. If you require anything else, please create a ticket at:
https://support.uvdesk.com/en/customer/create-ticket/

@mohamed
Hi,
The issue you're facing appears to be related to the PHP mail function, which can sometimes result in delays or failures when sending emails.

To resolve this, we strongly recommend switching to an SMTP service for sending emails, as it is faster and more reliable. This change will help ensure better email delivery and reduce issues related to payment notifications.
Additionally, to prevent timeouts during transactions, We suggest increasing the Execution time from 120 seconds to 300 seconds.

@cgifurniture_com
Hi,
Thank you for sharing your requirement in detail.
At present, QloApps already supports similar functionality through the following modules:

QloApps Room Type Video
https://store.webkul.com/QloApps-Room-Type-Video.html

QloApps Hotel Virtual Tour
https://store.webkul.com/QloApps-Hotel-Virtual-Tour.html

QloApps Room Type 360 Degree View
https://store.webkul.com/QloApps-Room-Type-360-Degree-View.html

These modules allow you to showcase room visuals using videos, virtual tours, and 360-degree views, which effectively help guests explore rooms interactively and improve booking confidence.

If, after reviewing these modules, you feel that they do not fully match your exact requirements (such as advanced 3D interaction or AR-specific functionality), we recommend creating a support ticket. Our team will then review your use case in detail and guide you through the possible solutions or customization options.
👉 https://webkul.uvdesk.com/en/customer/create-ticket/

Hi @Rob ,

Minimum booking of 7 nights:
This can be achieved using the Length of Stay feature in Room type section of QloApps.

Reference

Booking allowed only on Saturday:
This functionality is not available currently in QloApps.

If you require this feature, please create a support ticket here:
👉 https://webkul.uvdesk.com/en/customer/create-ticket/

Hi @murjangroups ,

You can change the admin login URL by renaming the admin folder.

Steps:

Go to your QloApps root directory.

Rename the existing "admin..." folder to anything you want.

Reference After renaming, open the renamed admin URL in the browser.

Just type the renamed admin folder name in the browser tab to access the admin panel.