Hi @timothymuvuti,

You can close the banner by clicking the cross icon in the top right corner for some time.

If you’d like to permanently remove the banner from your dashboard, please create a ticket at https://support.uvdesk.com/en/customer/create-ticket/ so our experts can assist you further.

Hi @irfan,

Yes, it is possible.

If you don’t see your payment method in the "Payment Method" field, you can simply write the name of the method, such as "Payment in Cash"

Refer to the screenshots given below:

Screenshot 1 Screenshot 2

This ensures that your order pricing will always be accurate and up to date.

Hi @Ananth,

You don't have to find the query you just need to run the given SQL in your database to fix the issue. You can do this by your own or you can ask from you host provider to execute this query on your database.

SQL query :

INSERT INTO `prefix_htl_access` (`id_profile`, `id_hotel`, `access`) SELECT p.`id_profile`, h.`id` AS `id_hotel`, CASE WHEN p.`id_profile` = 1 THEN 1 ELSE 0 END AS `access` FROM `prefix_profile` p CROSS JOIN `prefix_htl_branch_info` h LEFT JOIN `prefix_htl_access` ha ON (p.`id_profile` = ha.`id_profile` AND h.`id` = ha.`id_hotel`) WHERE ha.`id_profile` IS NULL;

But make sure to replace 'prefix' in the SQL query with your table prefix so that SQL query can run correctly. Whenever the QloApps installed you have to mention the Table prefix at the time of installation.

To find your table prefix, follow these steps:

Navigate to the "Advanced Parameters -> Configuration Information" Tab. Refer to the screenshot

Obtain the table prefix from the Configuration Information page. Refer to the screenshot

Once you've completed the above step, then merge the following PR: https://github.com/Qloapps/QloApps/pull/729

Hi @Thanks4that

Currently, there isn’t an option to display extra services under the final total box on the order checkout page.

If you’d like, please create a ticket at https://support.uvdesk.com/en/customer/create-ticket/ so our team can assist you further.

@Aman-deep-sharma That's great, thank you every so much.

@Aman-deep-sharma
Ok thank you!

Hi @Thanks4that ,

You can not directly add text block or a button to link to another page.

However, you can use the Navigation Module to create links to other pages.

Follow the steps given:

In the admin panel, go to Module and services -> Manage Module

Search for Navigation Block module screenshot

Click on the configuration. Here you can Add or Edit the custom nvaigation links. screenshot

After creating your custom navigation links, they will appear in the footer and menu bar of your website.

Screenshot 1 Screesnhot 2

Also, you can create ticket at https://support.uvdesk.com/en/customer/create-ticket/ so our team can assist you further with your problem.

Hi @javaspline

This is about hotel permissions for employees.

Please check this forum link:
New Hotel Permission Cannot Be Added to Existing Profiles.

Follow the steps there, and it should help solve your issue.

Let us know if it works!

Thank you for your help.

I changed the text in hotel-reservation-theme>partials>booking-form.tpl but it had no effect. When I changed the text back to the default text and added a translation it worked.

@ashishlal-ba452 Thats great,

Thank you

Hi @Cristobal-Colon

By default, in QloApps, "Services" is the root (or parent) category.

All other categories and subcategories need to be created under this parent category. Unfortunately, it is not possible to create additional root-level categories at the same level as "Services."

However, you can create as many categories and subcategories as needed under "Services" to organize your offerings.

Hello @Deeksha-Rana

I pay $7 at Channex, it would be interesting to pay up to $15 since it is already integrated, is it not possible for more than 10 hotels?

@Deeksha-Rana Thanks a lot. Been searching it every where.

@qwerty

It seems like you're experiencing MySQL connectivity issues, and your MySQL server and Qloapps server are on different hosts. If you're having trouble connecting to the MySQL server from the Qloapps server, here's what you should do:

1:- Check MySQL Connectivity: First, verify the connection to the MySQL server from the Qloapps server using the following command:

telnet your_mysql_ip 3306

If this works, proceed to the next step.

2:- Attempt Manual MySQL Connection: Try connecting to the MySQL server manually by running:

mysql -h your_mysql_ip -u your_mysql_user -p your_mysql_password

If you're still facing issues, it would be helpful for troubleshooting if you could provide screenshots or additional details about the error you're encountering.

Hi,

We have found no such issue in the default QloApps 1.6.0.

Generally, these types of issues occur when custom changes are made to the QloApps files. That’s why we assumed you might have modified the files.

Hopefully, you have successfully reinstalled QloApps 1.6.0, and your issue has been resolved.

Hi @PAlexanderF,

If the issue doesn't occur on local, we suggest you increase the allocated memory on the server where you are running the application.

Also, please enable the cache in QloApps.

To enable cache refer to the screenshot: https://webkul.chatwhizz.com/share/screenshot/66c74ff089f0970bda1fce63

Although we haven't encountered this issue before.

If the issue persists, please consider creating a ticket at https://support.uvdesk.com/en/customer/create-ticket/ so that our team can assist you.

Hi @spraveenb,

We would like to inform you that the rooms booked by your guests will be free on the date of checkout only irrespective of the checkout time in QloApps.

This helps to free the room for booking on checkout day by another guest.

The check-in and check-out times are managed by the hotel only.

The check-out time of the hotel will always be less than the check-in time.

The significance of check-out time is to aware your guest about your hotel's check-out time by displaying it on the website.

If you want changes in QloApps as per your requirements, then please create a ticket from here: https://webkul.uvdesk.com/en/customer/create-ticket/

@Aman-deep-sharma Thanks a lot Aman It worked !!!

@Aman-deep-sharma Dear aman, thanks for your advice. I tried these steps in the article but did not work for me(probably I did not do some things right).

However, I decided to now use the "Repair Table" function in the phpmyadmin and that fixed the issue.

Thanks I really do appreciate.

Hi @PAlexanderF ,

Please refer to this blog to learn how you can configure Free SSL to start using QloAps: https://cloudkul.com/blog/how-to-get-free-https-on-your-website-using-lets-encrypt-ssl/