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    • R

      api auth error
      • rav1971

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      Hi @rav1971,

      To authenticate using the Authorization header, you need to encode your API key in base64 as user:password pair. In QloApps, user is your API key and password is empty.

      Please refer to https://devdocs.qloapps.com/webservice/basic-topics.html#authorization-header for using Authorization header in QloApps Api.

    • M

      I8n Error / Hin Text in Controller
      • michi

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      824
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      Hi @michi,

      To translate this text in the controller you don't need to make any changes to the code. You can translate the error messages in QloApps with the following steps:

      Go to "Translations" in the "Localization" tab.
      Select the type of translation as "Error message translations" then select the language and click on modify.

      selecte_translation.png

      After this you will be able to update the translations for the error messages for the front controller.

      update_translation.png

    • M

      Price per Adult / Child per day
      • michi

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      1114
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      A

      Hi @michi

      The feature for Price per Person day is currently not available in QloApps but we have already added it to our roadmap for the next major release.

      We will surely update you once our next major release is out.

    • T

      How to reset or find my username and password for my backoffice admin page?
      • travelwo

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      Hi @travelwo,

      If you have completed the email setup in QloApps and you remember the email ID that you have used, then you can click on forgot password to reset your password (http://tinyurl.com/yqla3ln9 ).

      You will receive an email through which you can set a new password for your account.

      In case you are unable to reset your password, then we request you to create a ticket and share your server details, website URL, and Database details on the ticket only. Our team will help you further accordingly on the ticket.

      You can create a new ticket from here: https://webkul.uvdesk.com/en/customer/create-ticket/

    • R

      Required MARIADB version less than 10.5.0 AND found version is : 10.6.15
      • rmorris

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      615
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      Hi @rmorris,

      QloApps by default supports MySQL version 5.1 to 5.7 for the database.

      We suggest you connect with your service provider and tell them to install compatible MySQL on your server to install QloApps. This will definitely resolve your issue.

    • K

      THIS PAGE IS NOT AVAILABLE WE'RE SORRY, BUT THE WEB ADDRESS YOU'VE ENTERED IS NO LONGER AVAILABLE.
      • kaziel

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      667
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      Hi, @kaziel ,

      We have checked this at our end but found no issue in translations.
      If there are any specific steps to reproduce the issue then please mention the steps. Otherwise, We have to check this issue on your server and for that, we request to kindly create a ticket and share your Admin URL, Admin credentials and FTP details with us.

      You can create a ticket from here: https://webkul.uvdesk.com/en/customer/create-ticket/

    • J

      Problem with Sumup plugin
      • jamessou13

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      691
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      S

      @jamessou13

      The SumUp checkout require payment scope which is restricted from SumUp end by default, Please check SumUp Documentation.
      Please contact SumUp support to enable payment scope for your account.

      If you are still unable to accept payment after enabling payment scope.
      Please raise a ticket at https://webkul.uvdesk.com/en/customer/create-ticket/
      And on the ticket please share your QloApps Credentials and FTP details so that we can look into the issue.

    • D

      How to display build files
      • daicie

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      611
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      S

      @daicie

      We cannot confirm the exact issue but in your current code snippet we found the following errors

      $appContent is not defined anywhere in the hook. qloAngular_calendar.tpl template is called multiple times which is not required, also the variable $calendarContent is not used anywhere. // The following code is not required as $this->display() function fetches and returns the passed template by default. $calendarContent = $this->context->smarty->fetch($this->local_path . 'views/templates/hook/qloAngular_calendar.tpl');

      Please enable debug mode which will help in further debugging the issue
      https://devdocs.qloapps.com/introduction/configuration.html#debug-mode-error-reporting

    • V

      Installation error
      • vacs03

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      918
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      A

      Hi @vacs03 ,

      Kindly extract all the content of the zip and paste it into the "public_html" folder. After that when you hit your public URL you can you will automatically be redirected to the installation page.

      Or, you can create a subfolder in "public_html" and paste the content of the Zip in it. Then your URL will be https://domain.com/foldername/

      I hope this helps.

      Thanks

    • D

      Map Pinpoint
      • Denzel 0

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      583
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      D

      Hi @Denzel-0,

      In default QloApps, you can display the hotel location on Google Maps but the price and image slider of the hotel will not be displayed on the map. To discuss your requirement further in detail, I request you to kindly create a ticket from here: https://webkul.uvdesk.com/en/customer/create-ticket/

    • R

      QloApps Error
      • rmorrisfj

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      598
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      A

      Hi @rmorrisfj,

      QloApps supports MariaDB version 10.6.14.

      The problem you're encountering is a result of an external Softaculous script running before the installation of QloApps on their system. It's important to note that this error is not originating from QloApps itself.
      To address and resolve this issue, we recommend reaching out to the Softaculous support team.

    • R

      Required MARIADB version less than 10.5.0
      • rmorris

      5
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      1374
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      A

      Hi @Abram ,

      QloApps supports MariaDB version 10.6.14.

      The problem you're encountering is a result of an external Softaculous script running before the installation of QloApps on their system. It's important to note that this error is not originating from QloApps itself.
      To address and resolve this issue, we recommend reaching out to the Softaculous support team.

    • D

      Revenue Statistics
      • Dae

      12
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      2700
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      S

      @Dae

      We have resolved this issue on github.

      Please make the changes done in the following PR, To resolve the issue on your QloApps,
      https://github.com/webkul/hotelcommerce/pull/868

    • D

      Tours and Packages
      • Denzel

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      742
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      @Denzel

      In the current Tour and Packages module, the tours can be filtered base on duration, price, themes, and activities.
      If you have any specific requirements that you want to be customized, please raise a ticket so that we can discuss it further: https://webkul.uvdesk.com/en/customer/create-ticket/

      Also please check the workflow of Tour and Packages module from this blog : https://qloapps.com/qloapps-tours-and-packages/

      All email in QloApps can be customized using the translation page in QloApps back office
      Here is the detailed guide that can help you: https://qloapps.com/managing-translations-in-qloapps/

    • D

      ORDER SOURCE
      • Dae

      3
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      1049
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      D

      @shreesh Thank you very much.
      Understood

    • D

      PAY WITH WITH CASH
      • Dae

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      877
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      @Dae

      You can check our QloApps Pay at Hotel module which adds an option for for making payments at the hotel itself while check-in.

      Using this module the customer as well as the admin will get on option to select pay at hotel option while creating a booking

      Module Link : https://store.webkul.com/QloApps-Pay-at-Hotel.html

    • D

      Previous Bookings
      • Dae

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      2
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      685
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      S

      @Dae

      This feature is currently not available by default in QloApps.

      If you want this feature in QloApps, please raise a ticket so that discuss it through.
      https://webkul.uvdesk.com/en/customer/create-ticket/

    • D

      Long term rental
      • Dae

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      710
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      D

      @Dae, Yes you can definitely use QloApps if you have fixed rental property by making a few changes in the booking duration feature of QloApps. You can make changes yourself or if you want we can customize QloApps for you as per your requirements. I request you to Please create a ticket at https://webkul.uvdesk.com/en/customer/create-ticket/ and share your complete requirements over there.

    • A

      Hotel management for travel agent
      hotel management travel agent • • addmakes02

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      3
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      1291
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      I

      @addmakes02To determine if a platform supports travel agents in booking hotels and securing special prices for hotel rooms, you would need to research and contact the specific platform or service you are inquiring about. Many hotel booking platforms do offer partnerships and special pricing options for travel agents, but the availability and terms may vary from one platform to another.

      I would recommend visiting the official website of the platform you are interested in or contacting their customer support to inquire about their specific offerings and support for travel agents. They will be able to provide you with the most accurate and up-to-date information regarding their services and how they can assist travel agents.

    • D

      DEMO BUTTON
      • Dae

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      2
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      698
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      @Dae

      To remove demo button from dashboard you will need to comment page_header_toolbar_btn property with "switch_demo" key from AdminDashboardController.php.
      Screenshot (2).png

      To remove recommended modules button from the dashboard, create a new override function addPageHeaderToolBarModulesListButton() in AdminDashboardController.php.
      In that override function simply return false to override the addition of recommended modules button.
      Screenshot (3).png